Welcome to Frag Club | Your scent. Your story. Welcome to Frag Club | Your scent. Your story.

Frequently asked questions

How long does shipping take?

Orders are processed within 1–2 business days. Standard shipping typically takes 3–5 business days depending on your location.

Are all fragrances 100% authentic?

Yes, we guarantee that every cologne, perfume, and niche fragrance sold on FragClubUS is 100% genuine and sourced directly from authorized distributors.

How should I store my perfume to keep it fresh?

Store your bottles in a cool, dry place away from direct sunlight and temperature fluctuations (avoid keeping them in warm bathrooms).

What if my bottle arrives damaged?

Contact our support team within 48 hours of delivery with a photo of the damaged item, and we will send a replacement immediately.

Is this fragrance suitable for sensitive skin?

Yes. Because it is completely alcohol-free and paraben-free, it is gentler on sensitive skin compared to traditional oil-and-alcohol perfumes.